Student Code of Behaviour

JHIT is committed to provide students with a safe, supportive and intellectually challenging study environment. Students enrolled in JHIT will share classes and facilities with staff and other students. It is expected that students will behave in a manner that is acceptable to the wider community.

JHIT values:

• Difference and diversity
• Respect and cooperation
• Tolerance
• Academic debate
• Freedom of expression balanced with social responsibility

All students, staff, contractors and visitors are expected to behave in a considerate and courteous manner when dealing with other staff, students and members of the public.

Expectations

JHIT expects its students to:

• Treat other students and staff with respect so as not to compromise their health, safety, privacy and welfare, contribute to the orderly, effective and safe functioning of JHIT,
• Follow the Occupational Health and Safety policies and procedures,
• Comply with all lawful directions given by staff while on JHIT property or engaged in a JHIT controlled or sponsored activity,
• Comply with JHIT’s commitment to the prevention and elimination of unlawful discrimination,
• Abstain from bullying, harassing, and any other unlawful activity or behaviour whilst on JHIT property or engaged in a JHIT controlled or sponsored activity, including the online environment,
• Abstain from acts of self-harm,
• Access and use only that JHIT property to which they are entitled to have access and are qualified to use and to use it in a careful and responsible way,
• Adhere to program requirements and class norms established in class,
• Ensure that information of, or held by, JHIT or other students is not accessed, used or published inappropriately, and
• Make timely payment of any fee, charge or penalty imposed by JHIT.

Unacceptable Behaviour

Unacceptable behaviour may include:

• Disobeying any reasonable direction by a JHIT staff member
• Acting dishonestly when undertaking tests, examinations or reports required for course assessment purposes
• Failing to return library or other loaned JHIT property by the required date
• Viewing or distributing offensive material via the internet, email or other means
• Discrimination, harassment and victimisation
• Bullying and intimidation
• Racist or sexist comments
• Behaving in a disruptive manner, such as swearing, yelling or using offensive language
• Using mobile phones during classes
• Illegal use of drugs or alcohol
• Stealing, vandalising or causing wilful damage to JHIT property
• Endangering the safety of yourself or others
• Assaulting or attempting to assault anyone while on JHIT premises
• Inappropriate possession of guns, knives or other weapons while engaging in JHIT activities.

Consequences of Unacceptable Behaviour

If your behaviour is disruptive or unacceptable, disciplinary action may be taken against you. A lecturer can ask you to leave the classroom or refuse entry to a classroom if your behaviour is disruptive or dangerous. If your behaviour threatens the safety of others, interferes with the duties of staff or other students’ study or damages or threatens JHIT property, you may be suspended by the JHIT.

Violence, intimidation and harassment are not consistent with a safe and supportive learning environment and will not be tolerated. The police may be contacted in cases of possible criminal behaviour.

Please refer to the Domestic Student Handbook for the enrolment related information.

Domestic Student Handbook

JHIT is offering a range of courses for domestic students with different fees structure. The fees of courses may vary for students based on their background, eligibility to government subsidies and concessions. Students who are not eligible for any subsidies or concessions will pay the full domestic course fee. The course fees are subject to change, students seeking enrolment are advised to contact Jabin Hopkins admission team to get the up-to-date course fee information. We recommend student to confirm the course fees before the enrolment.

Details of the subsidy, concession and eligibility criteria can be found in the Subsidised Training page.

Concessions

Candidate may be eligible for concession rates at the time of enrolment if holds:

• Valid Health Care Card or
• Pensioner Concession Card; or
• Veteran Affairs Pensioner Concessioner Card; or
• Currently a prisoner in a South Australian correctional institution.

Payment Options

We generally do not collect fees in advanced from domestic students. We have various payment schemes available to help student pay for their courses which include paying course fees by instalment.

Please contact our admission team to discuss payment options.

Refund

We generally do not collect fees in advanced from domestic students, however, the following will apply if refund applicable:

Refund in Case of Provider Default

The unexpended tuition fees will be refunded within 14 days in case of the provider default:

1. If the institute is unable to commence the course at the location on the agreed date. This clause will not apply if the student agrees the commencement date changed. 
2. The course delivery is not fully completed because Jabin Hopkins Institute of Technology has a sanction imposed by a government regulator and the student has not withdrawn from the course before the default day.
3. Jabin Hopkins Institute of Technology may arrange for another course, or part of a course, to be provided to students as an alternative to refunding course money. Where the student agrees to this arrangement, Jabin Hopkins Institute of Technology will not be liable to refund the money owed for the original enrolment.
4. Refund in case of provider defaults, will be calculated as follows:
   • Weekly tuition fee = (total tuition fee for the course / number of calendar days in the course) × 7, rounded up to the nearest whole dollar. 
   • Weeks in default period = (number of calendar days from the default day to the end of the period to which the payment relates) / 7 
   • Refund amount = weekly tuition fee × weeks in default period

Refund in Case of Student Default

1. Full refund is applicable upon withdrawal from the course prior to the study commencing or earlier.
2. If the course start date already passed. Refund in case of student default, will be calculated as follows:
   • Weekly tuition fee = (total tuition fee for the course / number of calendar days in the course) × 7, rounded up to the nearest whole dollar. 
   • Weeks in default period = (number of calendar days from the default day to the end of the period to which the payment relates) / 7 
   • Refund amount = weekly tuition fee × weeks in default period
3. The default or withdrawal date is the date when student notifies the provider about their intention of cancellation. 

VET Student Loans

No VET Student Loans service available for our courses at this point of time.

A fair and impartial complaints and grievance process is available to all students and each complainant or appellant has an opportunity to formally present their case at no cost to him or herself. If a student wishes to lodge a complaint about some aspect of our service, they must, where practicable, commence action within 14 days of the incident that is the subject of the complaint. 

The student must speak with the person in charge of delivering the service, in the first instance, in an attempt to resolve the problem, after which, if the student still wishes to proceed with the lodgement of a complaint, they should complete a Complaint Form. 

The process/procedure for dealing with the complaint will be commenced by Jabin Hopkins Institute of Technology within 10 working days of initial receipt. All complaints and grievances are recorded in writing, and the results will also be communicated to the student in writing within 21 working days, including reasons for the decision. 

Students may be accompanied and assisted by a support person at any relevant meetings of the complaints and grievance process in compliance with the Standard of the National Code. The complaints and grievance process does not prevent a student from exercising the student’s rights to other legal remedies. 

If the student is dissatisfied with the outcome of the complaint, they may make an appeal against the decision to an independent mediator. 

If you have a grievance concerning any aspect of your life at Jabin Hopkins Institute of Technology, the Institute has a complaints and appeals process that you can access to help you solve your problem. The procedure to follow is:

A. RESOLVING YOUR COMPLAINT INFORMALLY

Step 1) Discuss the problem informally with your trainer/staff member.

Step 2) Make an appointment to see the Student Support Officer to discuss the problem. If you are unsure who to see, please contact reception at our campus and they will direct you to the appropriate Student Support Officer.

Step 3) If you are not satisfied with the outcome of Steps 1 and 2, make an appointment to speak with Campus Manager or CEO who will endeavour to resolve your problem.

B. LODGING A FORMAL COMPLAINT

Internal Appeal:

Should you be dissatisfied with the outcomes of Steps 1-3, you may access the Institute’s formal internal appeals process. 

To access this process, you must: 

Put your complaint in writing, including your desired outcomes. You may use the General Request form available at Reception or, you may write your complaint on a plain sheet of paper and attach it to the form. 

Please include your date of birth and contact details. Jabin Hopkins Institute of Technology will commence the internal appeals process within 10 working days of receiving your formal written complaint.

Preparing for the appeals meeting:

The student may bring a support person to any relevant appeal meetings. However, please note that the support person cannot be a migration agent or lawyer. 

In addition, the student is advised to bring all supporting evidence, including documents that may assist the student in his or her case. Supporting evidence may include 

• All correspondence sent to the student by Jabin Hopkins Institute of Technology including letter and emails A log of discussions the student has had with staff concerning the issue/complaint under review 
• Medical certificate 
• Any other documents the student may feel will support his or her case

Notifying student of Appeal Meeting outcome:

You will be given a written statement of the outcome of the appeal, including reasons for the decision. 

If you are successful in your appeal, Jabin Hopkins Institute of Technology will immediately implement the outcome of the appeal. Once the statement of the outcome of the appeal has been finalised, Jabin Hopkins Institute of Technology will contact you by telephone requesting you to collect the statement from JHIT. If Jabin Hopkins Institute of Technology is unable to contact you by telephone, the statement will be posted to your Australian residence.

C. EXTERNAL APPEAL

Should you be dissatisfied with the outcome of the Internal Appeal, you may access an external body, whereby someone outside Jabin Hopkins Institute of Technology will hear your case. Jabin Hopkins Institute of Technology will honour the independent arbitrator’s decision. 

Further, Jabin Hopkins Institute of Technology will maintain your enrolment during the appeal process, unless the Jabin Hopkins Institute of Technology fears for the safety and wellbeing of the student and/or people the student may encounter, in which case Jabin Hopkins Institute of Technology may cancel the student’s enrolment. 

Domestic student may contact South Australian Skills Commission for external advice.

South Australian Skills Commission

Level 3, 11 Waymouth Street, Adelaide SA 5000
Phone: 1800 006 488
Email: skillscommission@sa.gov.au
Website: https://skillscommission.sa.gov.au/

The Commonwealth Ombudsman may help if you have a complain about VET Student Loans.

Commonwealth Ombudsman

Level 11, 25 Grenfell Street, Adelaide SA 5000
Phone: 1300 362 072 (Enquiries 4am -4pm Monday to Friday (AEST)
Email: overseas.students@ombudsman.gov.au
Website: www.ombudsman.gov.au

If you decide to appeal externally, you have 10 working days from the date that appears at the head of the Internal Appeal’s Statement of Outcome within which to lodge an appeal with the external arbitrator. 

At the same time, you MUST notify Jabin Hopkins Institute of Technology that you intend to appeal externally. If, within the 10-day period, you have not notified Jabin Hopkins Institute of Technology that you have appealed to the external body, the Institute will consider that you do not intend to appeal externally and the complaint will be deemed closed. This e-mail address is being protected from spam bots, you need JavaScript enabled to view it.

Finally, students may find out more about their rights and laws governing their stay in Australia by contacting the Department of Education, Skills and Employment on: contact.centre@dese.gov.au or DESE HELPLINE Tel: 1300 615 262.

Please note that “This agreement, and the availability of complaints and appeals processes, does not remove the right of the student to take action under Australia’s consumer protection laws”.

Jabin Hopkins Institute is happy to exempt a student from enrolment in part of a course as a result of the student’s previous study or work/life experience. These are generally as a form of Course Credit or RPL.

What is Course Credit and RPL?

Course Credit

Exemption from enrolment in a particular part of the course as a result of previous study, experience or recognition of a competency currently held. This includes academic credit and recognition of prior learning.

Shortly, Exemption from enrolment on the basis of current competency.

Recognition of Prior Learning (RPL)

The acknowledgment of skills and knowledge that have been gained through training, work, or life experiences into formal competencies. The assessment of RPL is made from the evidence provided against the units of competency (elements and performance criteria) as described in the relevant endorsed Training Package.

Shortly, Assessing competency on the basis of skills and knowledge that have been gained through training, work, or life experiences.

Procedure

Recognition of Prior Learning (RPL)

1. Candidate obtains a RPL Application Kit from reception or website
2. Candidate fills in application form and provides supporting documents in original to make copy
3. The application and supporting documents is analysed by academic department/ Assessor
4. Conversation with Assessor and demonstrate the competency
5. Outcome documentation and finalising enrolment process
6. If gap identified then arranging further training
7. Issuing qualification and/ or Statement of Attainment

Course Credit

1. Student obtains a Course Credit Application form from reception or website
2. Student fills in application form and provides supporting documents in original to make copy
3. The application and supporting documents is analysed by academic department
4. Written or verbal confirmation given to the student about outcome
5. Outcome recorded in student’s file
6. Making adjustment in student study program and notifying student
7. Reporting to PRISMS if study program is going to shorten due to the course credit or RPL
8. Issuing qualification and/ or Statement of Attainment on completion

Rules or Guideline

Recognition of Prior Learning (RPL)

1. No RPL will be granted against lower level unit of competency if it is not supported by the sufficient work experience
2. JHIT may refuse to assess RPL application for any unit, if it is not listed in JHIT’s training and assessment strategy as assessment process may vary between the units and assessor may not have competency for the unit
3. RPL can be granted on the basis of prior training or work experience or both but it should comply with principle of assessment
4. Charge will be made for RPL and it may vary between times, units and situation
5. No RPL word will be written in Statement of Attainment but candidate record will represent that the outcome reached through RPL process

Course Credit

1. Course credit will be granted if the unit listed directly under the current packaging rules of the qualification regardless JHIT training and assessment strategy
2. No Statement of Attainment will be issued for the unit considered as course credit as it is already been issued by other RTO
3. No course credit may be granted for the qualification if the unit is not directly listed under the current packaging rules of that particular qualification
4. No course credit will be granted if the unit is from lower level qualification
5. No course credit will be granted if unit code and/or tittle mismatch with the unit list of the current packaging rules of that particular qualification. But credit will be granted if the unit considered as equivalent by the training package
6. Candidate must show original Statement of Attainment in the course credit process to make a copy for filling
7. No charge will be made for course credit

Assessment

• Assessment means the process of collecting evidence and making judgements on whether competency has been achieved, to confirm that an individual can perform to the standard required in the workplace, as specified in a training package or VET accredited course.
• We shall have an assessment system which is a coordinated set of documented policies and procedures (including assessment materials and tools) that ensure assessments are consistent and are based on the Principles of Assessment and the Rules of Evidence.
• Principles of Assessment
  1. Fairness
     The individual learner’s needs are considered in the assessment process. Where appropriate, reasonable adjustments are applied by the JHIT to take into account the individual learner’s needs. JHIT informs the learner about the assessment process, and provides the learner with the opportunity to challenge the result of the assessment and be reassessed if necessary.
  2. Flexibility
     Assessment is flexible to the individual learner by:
     • Reflecting the learner’s needs;
     • Assessing competencies held by the learner no matter how or where they have been acquired; and
     • Drawing from a range of assessment methods and using those that are appropriate to the context, the unit of competency and associated assessment requirements, and the individual
  3. Validity
     Any assessment decision of JHIT is justified, based on the evidence of performance of the individual learner. Validity requires:
     • Assessment against the unit/s of competency and the associated assessment requirements covers the broad range of skills and knowledge that are essential to competent performance;
     • Assessment of knowledge and skills is integrated with their practical application;
     • Assessment to be based on evidence that demonstrates that a learner could demonstrate these skills and knowledge in other similar situations; and 
     • Judgement of competence is based on evidence of learner performance that is aligned to the unit/s of competency and associated assessment requirements.
  4. Reliability
     Evidence presented for assessment is consistently interpreted and assessment results are comparable irrespective of the assessor conducting the assessment.
• Rules of Evidence
  • Validity
    The assessor is assured that the learner has the skills, knowledge and attributes as described in the module or unit of competency and associated assessment requirements.
  • Sufficiency
    The assessor is assured that the quality, quantity and relevance of the assessment evidence enables a judgement to be made of a learner’s competency.
  • Authenticity
    The assessor is assured that the evidence presented for assessment is the learner’s own work.
  • Currency
    The assessor is assured that the assessment evidence demonstrates current competency. This requires the assessment evidence to be from the present or the very recent past.
• Assessment may be conducted with a mix of formative and summative assessment to assess student’s knowledge and skills. However, students shall be informed what are the assessment requirement to be competent in a unit of competency or cluster.
• Assessment outcomes are recorded as one of the following:
  Competent or C: Competent is awarded when a student achieved all the learning outcomes to the standard required as specified in a training package or VET accredited course.
  Not Yet Competent or NYC: Not Yet Competent is marked when a student failed to achieve all the learning outcomes to the standard required as specified in a training package or VET accredited course.
• Provide constructive and timely feedback on assessments submitted by students. Feedback on the assessment outcome can be given electronically or verbally.
• If a student fails to demonstrate competency in regular training and assessment arrangement, then extra support services will be provided.
• Assessment will be reviewed as part of the continuous improvement and quality assurance or validation process.

Submission and Due Date

• Students to participate in assessment activities and submit all assignments on or before the due date and time specified by the trainer which may vary between courses.
• Students will be notified the assessment instructions and due dates before the assessments are taken place.
• If the assessment due date is not mentioned by trainer or not mentioned in the assessment instructions then default due date applies, as follows:
  1. Student will be allowed for two weeks from the date training finished for the first submission.
  2. Trainer may allow for another two weeks for the re-submission if needed.
  3. If candidate fails to submit in first two weeks from the day training has finished the delivery but submitting in 4 weeks, then resubmission means further submission may be refused.
• Trainers to finalise results and prepare report of the outcomes within 4 weeks of completing delivery of each unit and take necessary actions as per the Course Progress, Completion and Intervention Policy Procedures. 
• It is the student’s responsibility to submit required material and participate in scheduled assessment activities. If the student is unable to meet an assessment due date, the student may request an extension to the trainer.
• An extension of assessment activities may be granted where a student in significant circumstances which include but not limited to compassionate grounds, sickness, literacy and numeracy requirements of the student. A trainer may ask student to show evidence of progress or intention towards the assessment activity before granting an extension.
• If a student does not attend a scheduled or rescheduled assessment activity or does not submit work on the agreed due date, then a NYC result will be recorded. The agreed due date includes first submission, resubmission, extension or deferred assessment due date. 

Resubmission or Reassessment

• Resubmission is the submission of an assessment activity after a student has revised it, or participation again in an assessment event, because the original did not demonstrate that the assessment requirements were met. 
• Students will have the rights to attend at least one resubmission or reassessment attempt per assessment activity/event within the due date if the pass criterion for an assessment has not been met. Further resubmissions or reassessments may be permitted by the trainer if needed. This is usually to allow students to complete the course within the expected duration and to support special circumstances where a student can justify their request; such circumstances include, but are not limited to compassionate grounds, sickness, literacy and numeracy requirements of the student and intervention policy. 

Plagiarism and Cheating

In a study environment, cheating means to act dishonestly in any way so that the assessor of the work accepts what you present as genuinely representing your understanding of, and ability in, the subject concerned.

Plagiarism is to copy work without acknowledging the source and is a form of cheating.

JHIT will not tolerate plagiarism or cheating, and a penalty may be imposed if you are accused of either.  

It is cheating to:

• Use notes or other resources without permission during formal testing
• Hand in someone else’s work as your own (with or without that person’s permission)
• Hand in a completely duplicated assignment
• Take work without the author’s knowledge
• Allow someone else to hand up your work as their own
• Have several people write one computer program or exercise and hand up multiple copies, all represented (implicitly or explicitly) as individual work
• Use any part of someone else’s work without the proper acknowledgement
• Steal an examination or solution from a trainer.

It is not cheating to:

• Discuss assignments with trainers or other students to understand what is being asked for
• Hand in work done alone or with the help of staff
• Get help to correct minor errors in spelling, grammar or syntax (sentence construction)
• Discuss assignment requirements and course materials so that you can better understand the subject (this is, in fact, encouraged)
• Submit one assignment from a group of students where this is explicitly permitted or required
• Use other people’s ideas where they are acknowledged in the appropriate way, such as referencing using footnotes, end notes or other system of referencing.

Remember that the integrity of a group project is the joint responsibility of all members of the group. Therefore, if cheating of any kind is found in a group project, all members of the group will be held responsible and will be subject to the disciplinary processes.

Penalties

If you are suspected of cheating, the trainer will investigate to establish evidence to support the suspicion.

If there is evidence to support the suspicion, the trainer may come to one or more of the following decisions: 

• Trainer may mark the relevant assessment NYC
• Trainer may ask you to explain the situation as part of the investigation 
• If it is a minor or unintentional offence, you may need to undergo an alternative form of assessment or you may be asked for reassessment.
• If it is a serious offence and you will fail the unit or module.
• Repeated offences of cheating – minor or serious – will result in failure of the unit or module plus a record on your student file.

Jabin Hopkins Institute of Technology (referred to as JHIT, we, us or our) has implemented this Privacy Policy to provide individuals with information about how we hold and use personal information we collect.

By providing your personal information to JHIT, you consent to its use, storage and disclosure in accordance with this Privacy Policy.

If you wish to make any inquiries regarding this Privacy Policy, you should contact us using the contact details given at the end of this statement.

We respect your privacy and are committed to protecting your personal information. This document sets out our policy on how we will manage your personal information.

The JHIT privacy statement provides an overview of the policies and obligations for JHIT’s privacy policy.

JHIT’s responsibility for ensuring the privacy and safety of the personal information gathered there and how and when such information is used or released is a part of the South Australian Government and as a educational provider for students who are citizens of EU Member States. These requirements are derived from:

• The South Australian State Government Information Privacy Principles (IPPs), a copy of which can be obtained on the Department of the Premier and Cabinet website; and
• The European Union’s (EU) General Data Protection Regulation (GDPR).  The GDPR applies to data collected from EU residents. JHIT markets in many EU countries for which the personal information of potential or, subsequently, enrolling students is collected.

All personal information collected by JHIT will not be used, or disclosed to a third party, except in accordance with the IPPs or the GDPR.

Definition of personal information

The IPPs define personal information as “information or an opinion, whether true or not, relating to a natural person or the affairs of a natural person whose identity is apparent, or can reasonably be ascertained, from the information or opinion”.

According to the GDPR, personal information is “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”

How JHIT collects personal information

We collect personal information about you in a number of ways, including:

• Directly from you, for example, when you: 
  • Enrol to complete a course at JHIT;
  • Provide information to us in person or by phone, email, in an application form, request for course credit, RPL or any other request general student request including leave, deferment, suspension or cancellation of a course;
  • Submit information through our websites (including without limitation www.jabinhopkins.edu.au) and
• From third parties, such as: 
  • JHIT’s commercial partners;
  • Social media sites such as Facebook and Twitter when you contact or otherwise engage with JHIT through these social media sites; and
  • Other government and autonomous bodies such as but not limited to Austrade, StudyAdelaide, Australian Government’s Department of Education, Department of Employment, Skills, Small and Family Business, Department of Home Affairs.

Where we engage with you multiple times over a short period in relation to the same matter, we may not provide you with a separate notice about privacy each time we engage with you.

The JHIT website records each visit by a site user (“user”) and logs the following information for statistical purposes – the user’s IP address, the date and time of the visit to the site, the pages accessed and documents downloaded, the previous website visited and the type of browser used. This information is analysed at the end of each month to determine the site’s usage statistics.

No attempt is made to identify individual users or their browsing activities. 

Some JHIT web pages use “cookies”, which are small files used for record-keeping purposes. A cookie helps JHIT remember a user. Cookies can make subsequent visits to the web page simpler and more seamless. Users can set their browser to notify when receipt of a cookie, which gives the user  the chance to decide whether or not to accept it. (However, by not accepting cookies, some web pages may not display properly, or certain information may not be permitted).

The cookies on JHIT website do not store personal details such as a user’s name, address, telephone number or payment information, but may include the IP address, referring site and pages visited on JHIT website. IP addresses are logged to track a user’s visit while the user remains anonymous.  JHIT analyses this data for certain trends and statistics, such as which parts of the JHIT website users are visiting and for how long.  JHIT does not link an IP address to anything that may identify a user.

JHIT uses Google Analytics to analyse the use of it’s website. The analytics platform gathers information about website use by means of cookies which collect anonymous data. The information gathered relating to the JHIT website is used to create reports about the use of the website.

JHIT also uses advertising cookies and technologies including Facebook and Google for the purposes of analytics and online behavioural advertising. This enables JHIT to direct advertising content that is more relevant to a user’s interests. Privacy policies for Facebook and Google are also available online.

Anonymous data from advertising cookies, including browsing history and practices, may be provided to third parties for the purposes of promoting JHIT via online advertising.

For more information about online targeting and advertising cookies, as well as instructions on how to opt out, visit one of the following online advertising regulatory groups:

• Australian Digital Advertising Alliance (ADAA)
• Digital Advertising Alliance (DAA)
• European Digital Advertising Alliance (EDAA)
• Network Advertising Initiative (NAI)

Under JHIT’s Terms and Conditions of Enrolment, enrolling students acknowledge and accept that JHIT may use a person’s personal contact information (or disclose this information to a Third Party to act on JHIT’s behalf) seeking participation in JHIT, Governmental or National Centre for Vocational Education Research (NCVER) student surveys, or in relation to further study opportunities, alumni information and/or newsletters related to JHIT events, unless the enrolling student withdraws such agreement and acceptance.

If JHIT uses personal information it will take reasonable steps to ensure that, having regard to the purpose for which the information is being used, the information is accurate, complete and up to date.

The personal information collected and held about you includes but is not limited to:

• Your name, address, email address, age, gender, tax file number, citizenship, unique student identifier, occupation, contact information;
• Information about your education history and other related information if you are a student registered with us;
• Payment details, such as your credit card details;
• Details of courses undertaken with us;
• Background checks including police checks and working with children checks if you apply for employment or other related positions;
• Health and sensitive information*; and

other information provided voluntarily by you, for example in response to surveys or competitions.

* In some circumstances we may collect health and sensitive information as:

• Information about your health; or
• Other sensitive information about you (for example, information about your racial or ethnic origin).

We will collect health and sensitive information about you only if you directly provide that information to us.

We may use health information about you to ensure that any education programs in which you participate are run safely and in accordance with any special health needs you may have, for insurance purposes and otherwise as required or authorised by law..

In addition, we may use de-identified health information and other de-identified sensitive information to:

• Carry out research;
• Prepare submissions to government or a government body; or
• Otherwise plan events and activities.

De-identified information is information which has been aggregated or otherwise anonymised so that it cannot be used to identify you or any other individual.

How JHIT uses personal information

As identified above, all personal information collected by JHIT will only be used, or disclosed to a third party, in accordance with the IPPs.

Under JHIT’s Terms and conditions of Enrolment, enrolling students are provided with the range of purposes for which JHIT can use or disclose (to a third party) a student’s personal information may include, without limitation:

• Process any application for enrolment the students might submit to us;
• Verify student’s identity;
• Develop student registers to enable us to communicate with the student and any nominated parent/guardian;
• Develop, run, administer and promote competitions, programs, activities and other events run by us, including promotion on social media;
• Market and promote products, services, merchandise and special offers made available by us or our respective corporate partners;
• Administer and manage our respective web sites and provide the students with access to those web sites;
• Share their personal information with our respective commercial partners;
• Administer and manage any account the student may hold with us;
• Keep them informed of news and information relating to Jabin Hopkins Institute of Technology, including by distributing newsletters, publications and other communication via various mediums including direct mail, email, SMS and MMS messages;
• If you are an employee or other representative of a customer to which we provide our products and services or a supplier or service provider to us, to communicate with you about your or your employer’s engagement with us and otherwise as specified in this Privacy Policy;
• Research and develop new programs, activities and other events relating to education and other services; and

In acknowledging and accepting the Terms and Conditions of Enrolment/Registration, the individual is taken to have given an implied consent to the use or disclosure of personal information for the listed purposes.

Storage, security and retention

JHIT will securely store all personal information held by it, whether in hard copy record or within an electronic information store e.g. a system or database, to mitigate against loss, misuse or unauthorised access or disclosure.

Users of the JHIT website should note that there are inherent risks associated with the transmission of information via the Internet. Every user should make their own assessment of the potential risks to the security of their personal information when making a decision as to whether or not to utilise this site. There are alternative ways to obtaining information from, and transacting business with JHIT for those users who do not wish to use the Internet.

JHIT will take such steps as are, in the circumstances, reasonable to ensure that personal information in its possession or under its control is securely stored and is not misused. 

It should be noted that the JHIT website contains links to several other web sites including different social media platforms. When a user has clicked on a link to another website, they leave this site and this privacy and security statement does not apply to those websites.

The content of the JHIT Privacy Statement may be updated from time to time, so users are encouraged to regularly check the Privacy Statement and carefully read the information provided.

Rights

Under the IPPs, a person for whom personal information is held by JHIT can request that information be accessed, updated or if appropriate, corrected.  

Requests for personal information to be accessed, updated or corrected or complaints about the manner in which JHIT has dealt with an individual’s personal information should be directed to the JHIT Campus Manager via:

info@jabinhopkins.edu.au

If JHIT is unable to assist, or if a person is dissatisfied with the way a complaint has been dealt with by JHIT, the person may also lodge a complaint with the Privacy Committee of South Australia or other relevant South Australian complaint agency.

Copyright

Students at JHIT, must abide by the provisions of the Copyright Act, 1968, including the digital copyright amendments. Student must not use JHIT equipment and facilities to infringe copyright by copying or communicating copyright information either in print or digitally, except for reasonable portions required for research and study.

For study and research purposes, you may generally allowed to copy 10%, or one chapter of a book, or one article per issue of a journal. It may be possible to copy more in some circumstances.

Please see the Australian Copyright Council website (https://www.copyright.org.au).

Internet Use Policy

Students at JHIT must use information technology (IT) resources in an efficient, responsible and accountable manner. They must only be used for study-related purposes, and not for private business, non-course related or political purposes.

Students may download materials from the Internet within reason, and in line with copyright regulations. The amount they can download will depend on the needs of the educational program.

They must not transmit, retrieve, store or display any topics or forums that deal with:

• Sexually explicit material
• Hate speeches
• Offensive material
• Material regarding illicit drugs or violence
• Material regarding criminal skills and/or illegal activity
• Material of a defamatory, discriminatory or harassing nature.

At no time are they permitted to:

• Attempt unauthorised access to resources, such as hacking
• Mass email non-educational messages to groups or individuals
• Use equipment in any way that would reflect unfavourably on JHIT.

All IT and internet use may be monitored by staff and management, and action will be taken against any student who uses IT resources inappropriately.

Discrimination

Direct discrimination is treating someone less favourably on the grounds of their age, gender, sexual orientation, religion, race, pregnancy status or other identifiable group covered in equal opportunity legislation. Indirect discrimination is where everyone is treated the same regardless of their circumstances, with the result that one group is disadvantaged.

Discrimination may take different forms and may affect your ability to participate in or succeed in your chosen course of study. Some examples include:

• Harassment and bullying by a staff member or other students
• Excluding a potential student from a course or failing them because they can’t fulfil a course requirement in the standard way, such as not making reasonable adjustments to course delivery or assessment for someone with a disability
• Excluding someone from a course because of an assumption made about their employability

If you feel discrimination is occurring and you are comfortable to, you can:

• Speak directly to your trainer about it
• Seek advice and support from a student counsellor
• Follow compliant and appeal process for dealing with the issue

Contact the Equal Opportunity Commission for advice and lodge a complaint if you feel that JHIT is not dealing satisfactorily with the situation.

Harassment and Bullying

Harassment generally involves conduct, comments or displays that make you feel intimidated, humiliated, offended, embarrassed, belittled, degraded or otherwise causes offence. Examples of harassment may include:

• Unwelcome remarks, jokes, innuendo, or taunting
• Written or verbal abuse or threats
• Racial slurs
• Displays that may cause offence
• Use of terminology that reinforces stereotypes
• Vandalism or physical assaults
• Condescending or patronising behaviour that undermines self respect or adversely affects performance or working conditions.

If you are being harassed, you may:

• Experience an inability to concentrate
• Miss information in class
• Be fearful for your physical safety
• Not feel confident to speak in class if the harasser is in the same class
• Not feel confident to access resources around the campus in case you bump into the harasser
• Experience stress and anxiety that may lead to illness and can affect all your relationships
• Feel that you can’t come to classes and withdraw from study altogether.

JHIT is committed to ensure a safe and healthy learning environment, and must deal with a harassment issue effectively and immediately if it arises. If you are being harassed in class and you feel comfortable to, speak to your trainer. You can also discuss the problem with a Student counsellor, who can offer you information about the Compliant and Appeal policy and your options for dealing with the complaint.

If the harassment is serious and continues despite your efforts to deal with it, you may need intervention such as mediation or an investigation, which may result in disciplinary action against the harasser. The Student counsellor can assist you with lodging a formal complaint if this is necessary.

Sexual Harassment

Student support staff will be responsible for providing guidance, support and acting on any claim relating to sexual harassment. 

The Commonwealth Sex Discrimination Act makes sexual harassment unlawful.

A person is sexually harassed if he or she feels frightened, offended, angry or humiliated by another person’s behaviour that is sexual in nature. Sexual harassment can happen to anyone, regardless of his or her sex or age.

Sexual harassment is unwanted and unwelcome sexual attention. It may be sexual harassment when someone:

• Stares or leers at a person 
• Persists in asking a person out after they have said no 
• Tells dirty jokes or displays offensive print material in a person’s presence 
• Makes unwelcome comments about a person’s sex life 
• Touches or brushes against a person on purpose 
• Tries to force a person to have sex.

Note: Sexual harassment does not apply to normal friendships or relationships based on mutual attraction. The attention must be unwarranted for it to be harassment.

1. When an incident of sexual harassment occurs, all staff involved must:
   • Ensure that all complaints are treated seriously and confidentially
   • Adopt a spirit of conciliation rather than confrontation, but ensure that the alleged harasser understands the unacceptable nature of sexual harassment
   • Apply the rules of procedural fairness and natural justice.
2. After completion of any investigation the Campus Manager and or CEO, in consultation with a student support member will decide if further action is required.
3. If the Campus Manager and or CEO decides that the complaint should not be handled at school level, the matter should be referred to the appropriate body. 

Students are also able to make a complaint to the appropriate legislative body, such as the Equal Opportunity Commission or the police. Please note that assault and stalking are criminal offences and can be prosecuted by the police.

Racism

Racial discrimination is behaviour which disadvantages people on the basis of real or supposed membership of a particular racial or ethnic group. Racial harassment is attitudes or behaviour based on false assumptions or social myths. Examples of racial discrimination or harassment may include:

• Racist graffiti
• Demeaning jokes concerning a person’s racial ethnic and background
• Physical assault.

JHIT acts against racism through clear codes of behaviour and discipline. If you are subjected to racism, we strongly encourage you to protest against it and make use of the Compliant and Appeal policy.